Terms of Service

Policy Version: 2026-10-05-compliance-closeout
Effective Date: 2026-10-09T21:56:47Z

These Terms of Service ("Terms") govern your account-based use of the Mineral Wild mobile application (the "App") and related websites and services (collectively, the "Service") operated by Mineral Wild LLC, a Wyoming limited liability company ("Mineral Wild," "we," "us," or "our").

By creating an account or signing in, you agree to be bound by these Terms. Browsing the public mineral atlas, its mineral-detail pages, or our websites without an account does not by itself create an agreement under these Terms; §5 and §3.7 describe the information you see there, and we reserve our rights under intellectual-property and computer-misuse law, including against automated access. Our Privacy Policy separately explains how we process personal information. It is a notice, not part of this contract, and acknowledging that you have read it is not consent to every processing activity described there. If you do not agree to these Terms, do not create an account or sign in. If you are a consumer habitually resident in a member state of the European Economic Area ("EEA consumer"), Annex IV also applies to you and prevails over any conflicting provision of these Terms.


1. Eligibility

The public mineral atlas and its editorial mineral-detail pages may be browsed without an account. They provide general-audience educational information about minerals.

You must be at least 18 years old to create an account, sign in, or use account-based features, including collections, uploads, profiles, following, availability signals, and direct messaging. By creating an account or signing in, you represent that you meet this requirement. People under 18 may browse the public atlas but may not create an account or submit User Content.

We do not offer youth accounts or a parent- or guardian-consent path for account creation. If we learn that an account is operated by someone under 18, we will restrict or close the account and delete associated personal data in accordance with the Privacy Policy.


2. Your Account

2.1 Account Creation

You may create an account using a verified email address and password, or via Sign in with Apple or Sign in with Google. Each account has a required public display name and a unique username. The display name is non-unique, may use supported Unicode characters, and is the name ordinarily shown to other users. The username is the account handle and profile locator; it must contain 2–20 ASCII letters, digits, underscores, or hyphens ([A-Za-z0-9_-]). We preserve the username's letter case for display but enforce uniqueness without regard to case. You agree to keep both names current and not use either to impersonate or mislead others. You are responsible for maintaining the confidentiality of your credentials.

2.2 Account Security

You are responsible for all activity occurring under your account. Notify us at mineralwild@gmail.com immediately if you suspect unauthorized use.

2.3 One Account per Person

One natural person per account. Shared accounts, bot accounts, automated accounts, or operating multiple accounts to circumvent these Terms are prohibited.

2.4 Account Deletion

You may delete your account at any time through the App (Settings → Delete Account). Deletion enters a 30-day grace period. If your account remains eligible to sign in, you may cancel through the App during that period. Your content, including any community atlas display, remains unchanged during the grace period, except as described below for Withdraw from contract and in Annex IV.6. After the grace period, your personal data and content are permanently deleted as described in the Privacy Policy, subject to limited retention obligations (listing-price records governed by the lifecycle below, message context with your platform-managed sender identity removed, technical atlas copies and existing direct-link or cached copies after the public atlas listing is withdrawn, pseudonymized versioned legal receipts, and database backup rotation; see Privacy Policy §8, §9, and §14). Records we keep about the account itself after deletion, such as audit and delivery records, and how long each is kept, are described in Privacy Policy §8.1 and §9. If you instead use Settings → Withdraw from contract (available for a limited period after you create your account, or after you cancel the account deletion started by an earlier withdrawal), your request is handled the same way, except that photos you contributed to the public mineral atlas are withdrawn immediately, specimens set to “Atlas” are switched to “Public,” and neither is restored if you cancel.

If you cannot sign in or reach the in-app deletion or cancellation controls, including because of an age-eligibility checkpoint, suspension, ban, or inactive status, contact mineralwild@gmail.com. For a support-assisted formal deletion request or cancellation, we send a confirmation to the exact verified email address stored on the account and must receive an explicit reply from that address in the same email thread. If that account email is unavailable or undeliverable, support cannot make the change through this route; provider screenshots or login-history evidence are not substitutes. Where applicable law requires us to act on a verified request through another route, we will use the verification method that law requires. This deletion-only process does not remove any suspension, ban, inactive status, or other access restriction. The same grace period and retention rules apply unless the request gives us actual knowledge that the account is operated by a person under 18. In that case, the account is ineligible, cancellation is unavailable, and we follow the minor-account deletion process described in the Privacy Policy.

Listing-price records linked to a user or specimen remain personal data, and the three-year cleanup does not apply while either link remains. After both links are removed, we treat the records as de-identified; because the retained fields may permit re-identification, those records may still constitute personal data. A weekly cleanup permanently deletes de-identified listing-price records once their original listing-status transition is more than three years old. These records contain listing or asking prices, not verified sale prices. See Privacy Policy §14.


3. User Content

3.1 Your Content

"User Content" means any photos, videos, text, data, audio, or other material you upload, submit, or create through the App, including specimen photos and videos, profile information, collection descriptions, mineral suggestions, direct messages, and any text content you author within the App.

3.2 Ownership

You retain full ownership and copyright of all User Content you create or upload. Mineral Wild does not claim ownership of your content.

3.3 License Grant

By uploading User Content, you grant Mineral Wild a worldwide, non-exclusive, royalty-free license — sublicensable solely to service providers acting on our behalf to operate and deliver the App's features (cloud hosting, content delivery, image and video processing, transcoding, automated moderation, push notifications) — to:

This license exists solely to enable the App's features and services. We will not:

The license terminates when you delete the relevant content or your account, except to the limited extent needed for the retained content and residual copies enumerated in §2.4 and described further in the Privacy Policy. If a photo you upload is accepted into the public mineral atlas, we create an independent atlas snapshot solely to display it in the atlas and perform the technical processing required to serve it. Deleting only the original source photo does not withdraw that independent snapshot from public display. Switching the specimen from “Atlas” to “Public,” deleting the whole specimen, or permanently deleting your account withdraws the community atlas listing from new public atlas listings, API results, and reference-image results. Account deletion performs that withdrawal when the 30-day grace period ends, not when the request is first scheduled. If you withdraw from your contract (§2.4 or Annex IV.6), the community atlas listing is instead withdrawn when we process your withdrawal — at once if you use the App. Technical atlas copies and existing direct-link, device-cache, offline, or third-party copies may remain after withdrawal; those residual copies are not a continuing public-atlas listing. See Privacy Policy §3.1, §4.2, §8, and §9.

3.4 Content Responsibility

You are solely responsible for the User Content you upload. By uploading, you represent that:

We respect intellectual-property rights. Our designated agent to receive notifications of claimed copyright infringement is:

Zhen Yang
Mineral Wild LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States
Telephone: +1 646-456-7710
Email: mineralwild@gmail.com

This designation is also on file with the U.S. Copyright Office.

Filing a notice. If you believe content on the App infringes your copyright, send a written notice to the designated agent above containing:

  1. A physical or electronic signature of the copyright owner or authorized agent;
  2. Identification of the copyrighted work claimed to have been infringed;
  3. Identification of the allegedly infringing material with sufficient detail for us to locate it (specimen UUID, profile username, or a screenshot URL is best);
  4. Your contact information (mailing address, telephone number, email);
  5. A statement of good-faith belief that the use is not authorized by the owner, agent, or law;
  6. A statement under penalty of perjury that the information is accurate and that you are the owner or authorized to act on the owner's behalf.

Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material, and we will take reasonable steps to promptly notify the user who posted it that we have done so. Repeat infringers will have their accounts terminated.

Counter-notification. If your material was removed or disabled in response to a copyright notice under this section, and you believe that was the result of a mistake or a misidentification, you may send a counter-notification to the same designated agent above. (This procedure is specific to copyright; removals under §3.8 or our content rules follow the routes described there.) To be effective, a counter-notification must include:

  1. Your physical or electronic signature;
  2. Identification of the material that was removed or to which access was disabled, and the location at which it appeared before it was removed or disabled;
  3. A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located — or, if your address is outside the United States, for any judicial district in which Mineral Wild may be found — and that you will accept service of process from the person who filed the original notice, or an agent of that person.

What happens after a counter-notification. We will promptly forward your counter-notification to the person who filed the original notice and inform them that we will replace the removed material or cease disabling access to it in 10 business days. Unless that person notifies us that they have filed a court action seeking to restrain you from the infringing activity, we will replace the material or restore access no less than 10 and no more than 14 business days after we receive your counter-notification. We do not otherwise promise to restore removed material.

3.6 Other Users' Content

You may view other users' photos, videos, and collection information through the App's social features. You may not download, copy, redistribute, scrape, or reuse other users' content outside the App without their express permission.

3.7 Atlas Images and Third-Party Licenses

The mineral atlas displays reference images sourced from Wikimedia Commons and other third-party sources under their respective open licenses (e.g., CC BY 4.0, CC BY-SA 4.0, CC0 1.0). These images are not proprietary to Mineral Wild and remain governed by their original licenses. Attribution information (author, license, source URL) is shown within the App. Your use of atlas images must comply with the terms of the original license rather than these Terms.

The atlas may also include photos contributed by Mineral Wild users and accepted through our review process ("community atlas images"). Community atlas images are governed by the license you grant in §3.3 — not by the third-party licenses above — and, while displayed, include contributor attribution (your display name and @username; the public-profile link is resolved by username). Their public-display and residual-copy lifecycle is described in §3.3 and the Privacy Policy. Withdrawal removes the community image from new public atlas listings, API results, and reference-image results; technical or already-distributed copies may remain.

3.8 Nonconsensual Intimate Imagery (NCII)

If an intimate visual depiction of you was published on Mineral Wild without your consent, you may ask us to remove it, whether or not you have an account with us. This includes depictions created or altered by digital means.

How to submit a request. Email mineralwild@gmail.com. Putting "NCII removal request" in the subject line helps us route it faster, but we act on your request either way. Because the person depicted often does not hold a Mineral Wild account, this request does not require you to sign in, and the in-app report feature is not the route for it.

What your request needs to include. So that we can act on it, please provide:

What we do. Someone you authorize may send the request for you; in that case they sign their own name and say who they are acting for. Once we receive a request that includes the items above, we remove the depiction, and make reasonable efforts to identify and remove any known identical copies of it, as soon as possible and not later than 48 hours after receiving the request. See Annex III for how this fits alongside our other notice-and-action commitments.

Publishing an intimate visual depiction of another person without their consent is already prohibited under §4 and Annex II, and we act on it as a violation of these Terms in addition to honoring removal requests.


4. Acceptable Use

Mineral Wild has no tolerance for objectionable content or abusive users. We act on reports of objectionable content in accordance with the Notice-and-Action commitments described in §4.1 (Reporting and Enforcement) and Annex III — which sets a 24-hour deadline for the most severe cases identified there, a 48-hour deadline for nonconsensual intimate imagery removal requests, and prompt handling without undue delay for every other report — and we may remove violating content and warn, suspend, or terminate (eject) offending users.

You agree not to use the App to:

4.1 Reporting and Enforcement

Users may report content or behavior through the App's report feature on specimens, profiles, and conversations, and through the "Correct / Report" control on mineral atlas pages. If you are browsing the atlas without an account, you may report by email; see our public Compliance FAQ. We may, at our discretion:

Notice-and-Action service-level commitments (the deadlines set out in Annex III, prompt handling without undue delay for everything else, and 2-year audit log retention) are described in Annex III below and on our public Compliance FAQ page.

4.2 Direct Messaging Rules

The App provides a direct messaging feature for one-on-one communication. When using direct messaging, you agree:

4.3 Blocking Other Users

You may block other users through the App. Blocked users cannot, while signed in, view your public profile, send you messages, or interact with your content.

4.4 Termination by Mineral Wild

We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms or applicable law, or where required by legal process. Upon termination:

You may terminate your account at any time as described in §2.4.


5. Mineral Information Disclaimer

The App provides mineral reference information (names, chemical formulas, crystal systems, hardness, locality data, rarity classifications, photographs) for educational and hobbyist purposes only.

This information does not constitute:

Mineral data in the App is compiled from publicly available sources and community knowledge. While we strive for accuracy, we make no warranties as to completeness, reliability, currency, or accuracy of any mineral information displayed in the App. Do not rely solely on the App when making purchasing, selling, identification, handling, or collecting decisions. Consult qualified professionals for specimen identification, valuation, or geological assessment. If you are an EEA consumer, see Annex IV.1–IV.3.


6. Listings and "Spare" Specimens

6.1 What is_available Means

You may mark a specimen as "Spare" (which sets its is_available flag) to signal to other users that you are open to off-platform contact about transferring the specimen. The is_available flag is a user-set availability/contact signal only — it does not create a binding offer, order, checkout, escrow, payment, shipping, or transaction service, and Mineral Wild does not act as a marketplace operator, broker, agent, or escrow agent for any resulting transfer.

The App currently does not facilitate payments, hold funds, take transaction fees, arrange shipping, generate carrier labels, operate an escrow or trust account, run an auction or bidding mechanism, or provide a checkout flow of any kind. Subsequent communication (pricing, condition, shipping, payment) occurs between the parties either via in-app direct messaging (subject to §4.2) or through external channels of your choosing (email, Instagram, WeChat, etc.). Mineral Wild does not act as the order/escrow/transaction record for any resulting arrangement. This clarification is operational: in-app direct messages are stored on our servers (see Privacy Policy §5) so that the message history is available to the participants and to our moderation/compliance functions, but Mineral Wild does not record, validate, or enforce the substantive terms of any transfer (price, condition, payment, shipping, delivery) as an order, escrow, or transaction record.

If, in the future, the Service introduces transaction features (escrow, payments, fee-bearing services, dispute resolution), additional terms specific to those features will be presented and require separate acceptance before you may use them. These Terms do not authorize the introduction of new fees, payment processing, or transaction handling without that separate notice and acceptance.

6.2 No Verification or Guarantee

We do not verify, validate, or guarantee:

Any transaction between users occurs solely between those users. Mineral Wild bears no responsibility for disputes, misrepresentations, losses, or damages arising from such transactions, and expressly disclaims all liability for them under §11 and §12. If you are an EEA consumer, see Annex IV.1–IV.3.

6.3 No Dealer / Commercial-Reseller Accounts

The App is currently designed for individual collectors managing their personal collections (consumer-to-consumer / hobbyist context). The following are not permitted:

We reserve the right to suspend or terminate accounts that appear to operate as commercial dealerships under the Service in its current configuration. This provision exists to keep the Service in its current consumer-context posture under the EU Digital Services Act and parallel U.S. consumer-protection rules; it may be revised or removed if we later introduce dealer-specific features or terms.

6.4 Compliance Self-Attestation, Listing Restrictions, and Reporting Duty

You are solely responsible for ensuring that your use of the App — including listings, direct messages, and any cross-border shipments resulting from contact initiated through the App — complies with all applicable laws. These laws may include, without limitation:

When you attempt to mark a specimen is_available, the App automatically checks it against a server-side Compliance Rule Table (mineral_compliance_rules). This check matches on the mineral you selected from our atlas and on the origin you recorded; a specimen you entered under a custom mineral name of your own is not matched against mineral-specific rules. Rules that apply to a whole country of origin, rather than to a particular mineral, still apply to it. Certain combinations are blocked outright (for example: chrysotile, crocidolite, or amosite; Myanmar-origin jadeite, ruby, sapphire, spinel, or maw-sit-sit under a product policy reflecting that jade and gem mining permits and sales are managed by Myanma Gems Enterprise, which is on the U.S. OFAC sanctions list; Myanmar-origin amber under a separate human-rights-risk product policy that does not rely on an OFAC goods restriction; Russian diamond or Russian-origin native gold; or Iranian-origin minerals). Other combinations do not block the listing: the specimen is marked available, and the App then shows a dismissible advisory notice (for example: other asbestos-related amphibole or serpentine entries; erionite; radioactive minerals; mercury- or arsenic-bearing minerals; Peruvian-origin minerals; Afghan lapis lazuli; New Zealand pounamu; Myanmar-origin corundum, kosmochlor, omphacite, or unspecified pyroxene; or Venezuelan-origin native gold, for which dealings involving sanctioned parties remain prohibited). You may dismiss the notice without changing the listing, and once you acknowledge a given advisory on a device it is not shown again on that device. An advisory records awareness only; it is not our validation of your specimen, and you remain responsible for compliance as set out above. The current rule table summary is provided in Annex I. The authoritative table is the live mineral_compliance_rules database; we may add, remove, or modify rules quarterly as laws change.

By marking a specimen is_available, by acknowledging a compliance advisory, or by sending a direct message that references a regulated mineral, you represent and warrant that your possession, handling, transport, and intended transfer of the specimen comply with all applicable laws.

If we detect indicators of serious legal violations — such as reported direct messages indicating sanctions evasion, customs fraud, or smuggling; listings of CITES-protected biological material without evident licensing; CSAM; credible threats of violence; or analogous matters — Mineral Wild may, in its sole discretion, report the matter to the appropriate authority, including U.S. Customs and Border Protection (1-800-BE-ALERT), the U.S. CITES Management Authority (management-authority@fws.gov), the U.S. Office of Foreign Assets Control (OFACReport@treasury.gov), the FBI Internet Crime Complaint Center (ic3.gov), NCMEC, or local law enforcement. This proactive reporting is consistent with the principles of Tiffany (NJ) Inc. v. eBay Inc., 600 F.3d 93 (2d Cir. 2010), and Global-Tech Appliances, Inc. v. SEB S.A., 563 U.S. 754 (2011).

We also maintain a list of compliance-sensitive keywords and may log the surrounding context when these keywords appear in a specimen's notes — whether or not that specimen is listed as available. Those entries are retained for up to 2 years for audit and compliance-investigation purposes. This keyword log covers specimen notes, not direct messages. We do not rely on keyword matching alone to restrict listings at this time; we reserve the right to do so in the future. See Privacy Policy §1.3 for related disclosures.

6.5 Cross-Border Shipping Disclaimer

Mineral Wild does not arrange, recommend, calculate, or record shipping or carrier logistics. If you choose to transfer a specimen to another collector based on contact initiated through the App, all shipping, customs, import/export licensing, carrier compliance, and postal-regulation compliance is your sole responsibility.

The following non-exhaustive shipping considerations may apply (this list is informational; rules change frequently):

Mineral Wild is not responsible for any seizure, confiscation, customs penalty, carrier refusal, carrier loss or damage, postal-service rejection, civil or criminal liability, or any other adverse outcome arising from your shipping decisions. You agree to indemnify Mineral Wild for any claim arising from your shipping decisions (see §13). If you are an EEA consumer, see Annex IV.1–IV.3.


7. Voice Input and AI Processing

The App may offer an optional voice-input feature (which may be enabled or disabled in any given release). When enabled and used, audio recordings are sent to a configured third-party AI provider for real-time transcription and structured data extraction.

See Privacy Policy §1, §3.3, and §8 for related disclosures, and §11 of these Terms for license and warranty terms applicable to AI-generated draft text.


8. Intellectual Property

8.1 Our Content

The App's design, user interface, source code, branding, name "Mineral Wild," logos, taglines, original written content, and curated mineral atlas (as a compilation; individual atlas image licenses are governed separately under §3.7) are owned by Mineral Wild or its licensors. You may not copy, modify, distribute, or create derivative works from these proprietary materials without our prior written permission.

8.2 Trademarks

"Mineral Wild" and associated logos and design marks are our trademarks. You may not use them without prior written consent.

8.3 Feedback

If you submit feedback, suggestions, or improvement ideas (outside of paid consulting engagements not described here), you grant us a perpetual, royalty-free, irrevocable license to use that feedback without obligation to you.


9. Third-Party Services

The App uses third-party service providers (cloud hosting, content delivery, push notifications, error tracking, OAuth, email delivery, real-time messaging infrastructure). Their roles and processing locations are listed in Privacy Policy §3 and on our Subprocessors page.

The App may also link to or integrate with third-party platforms (for example, when you share a specimen card to social media). We are not responsible for the content, privacy policies, or practices of third-party services or platforms. When you share content from the App externally, that content becomes subject to the third-party platform's terms and policies. If you are an EEA consumer, see Annex IV.1–IV.3.


10. Changes to the Service

Features, availability, and performance of the Service may change over time, and these Terms may be updated as described in §17. The disclaimers and limitations in §11 and §12 apply to the Service as it is provided at any given time. If you are an EEA consumer, see also Annex IV.4.


11. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WITHOUT LIMITING THE FOREGOING, MINERAL WILD DOES NOT WARRANT THAT (A) THE APP WILL FUNCTION UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (D) MINERAL IDENTIFICATION, CLASSIFICATION, RARITY, LOCALITY, OR PRICING REFERENCE INFORMATION IN THE ATLAS IS ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSES; (E) ANY USER-PROVIDED CONTENT IS ACCURATE, AUTHENTIC, OR TRUSTWORTHY; (F) AI-GENERATED TRANSCRIPTIONS OR FIELD EXTRACTIONS ARE ACCURATE.

Some jurisdictions do not allow limitation of certain implied warranties; in such jurisdictions our warranties are limited to the maximum extent permitted by applicable law. If you are an EEA consumer, see Annex IV.1.


12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MINERAL WILD, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE APP; (iii) ANY CONTENT OBTAINED FROM THE APP; (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (v) ANY OFF-PLATFORM TRANSACTION OR INTERACTION BETWEEN USERS WHO MET THROUGH THE APP; (vi) THE ACCURACY OR INACCURACY OF ANY MINERAL REFERENCE INFORMATION, AUTOMATED COMPLIANCE RULE OUTCOME, OR AI-GENERATED TRANSCRIPTION.

MINERAL WILD'S AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO MINERAL WILD IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS ($100). The App is currently offered free of charge; clause (B) therefore applies.

Some jurisdictions do not allow limitation of liability for certain types of damages; in those jurisdictions our liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, gross negligence, or willful misconduct, or for any other liability that cannot be limited by applicable law. If you are an EEA consumer, this §12 does not apply to you; Annex IV.2 applies instead.


13. Indemnification

You agree to indemnify, defend, and hold harmless Mineral Wild and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

If you are an EEA consumer, Annex IV.3 limits this §13 and the indemnity in §6.5.


14. Termination

The provisions of these Terms that by their nature should survive termination — including ownership provisions (§3.2, §8), the limited license needed for residual technical atlas copies described in §3.3, warranty disclaimers (§11), limitation of liability (§12), indemnification (§13), and dispute-resolution provisions (§15) — shall survive termination of your account or the Service. If you are an EEA consumer, Annex IV also survives, and the provisions listed above continue to apply to you subject to Annex IV.


15. Dispute Resolution

15.1 Informal Resolution First

Before filing a formal claim, you agree to contact us at mineralwild@gmail.com and attempt in good faith to resolve the dispute informally for at least 30 days.

15.2 Binding Arbitration (U.S. and Most Other Users)

Except as provided in §15.4 and §15.5, any dispute arising out of or relating to these Terms or the App shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules & Procedures (or its Comprehensive Arbitration Rules & Procedures where those apply under JAMS rules) then in effect, as modified by the JAMS Consumer Arbitration Minimum Standards. Consistent with those Minimum Standards, you will pay no more than the consumer filing fee set by JAMS, and Mineral Wild will pay all other JAMS fees and arbitrator compensation. The arbitration shall take place in Sheridan, Wyoming, or by video conference, at your election. If JAMS is unavailable or declines to administer the arbitration, the parties will agree on a substitute arbitration administrator that applies consumer protections comparable to the JAMS Consumer Arbitration Minimum Standards; if they cannot agree, either party may ask a court of competent jurisdiction to appoint an arbitrator under 9 U.S.C. § 5, and the parties agree that the choice of administrator is not integral to this agreement to arbitrate. The agreement to arbitrate in §15.2 and §15.3, which is subject to §15.4 and §15.5, is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. Judgment on any award may be entered in any court having jurisdiction.

15.3 Class Action Waiver

YOU AND MINERAL WILD AGREE THAT ANY ARBITRATION OR OTHER PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, MASS, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims of more than one individual.

15.4 Exceptions to Arbitration

Notwithstanding the above:

15.5 EU / UK / Other Non-Waivable Rights

If you are a consumer resident in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction whose mandatory consumer-protection law cannot be waived by contract, nothing in these Terms (including §15.2 and §15.3) is intended to deprive you of those non-waivable rights or required dispute-resolution forums in your country of residence. If you are an EEA consumer, Annex IV.7 sets out how this applies.

15.6 Statute of Limitations Awareness

Some jurisdictions impose mandatory minimum statute-of-limitations periods that cannot be shortened by contract (for example, six years in the United Kingdom for many consumer claims; ten years in Italy for certain consumer claims). Nothing in these Terms is intended to shorten such mandatory periods where they apply.


16. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law provisions.

This choice of law does not deprive consumers resident in the European Economic Area, the United Kingdom, Switzerland, the People's Republic of China (in territories where the App is available), or any other jurisdiction of any non-waivable statutory rights, consumer-protection rights, or mandatory forum rights applicable to them under the law of their country of residence. If you are an EEA consumer, see Annex IV.7.


17. Modifications to These Terms

We may update these Terms from time to time. Material changes include changes to acceptable use, content licensing, dispute resolution, liability limitations, or fee provisions.

Before a material change takes effect, we publish the updated text together with its version and effective date, and, a reasonable period in advance, we provide notice within the App and/or by email to the address on file, so that you have time to review the change and decide whether to continue using the App. From the effective date, the App asks you to confirm the revised Terms before you continue using it; your continued use of the App after the effective date constitutes your acceptance of the updates. If you do not agree, you may delete your account — either before the effective date, or at the point you are asked to confirm.

Where an immediate update is necessary to comply with law, platform-review requirements, or urgent user-safety obligations, we may make the updated Terms effective immediately, with notice given in the App when you next use it, and require in-app re-acceptance before continued use; if you do not accept, you may delete your account at that point instead. All other material changes follow the advance-notice approach above.

For non-material changes (typo fixes, contact-information updates, restructuring without substantive change), we may publish the update without prior notice.

Each agreement to revised Terms is recorded with the specific content hash you agreed to, so the exact contract text in force at that time can be reconstructed. A separate receipt records acknowledgment of the Privacy Policy version shown to you; that acknowledgment is not an agreement to be bound by the Privacy Policy or blanket consent to data processing.

If you are an EEA consumer, Annex IV.5 changes this §17; in particular, continued use alone is not acceptance.


18. Territory

The App is not available in every region. Where it can be installed is determined by the App Store and Google Play storefronts in which it is listed.

These Terms govern your use of the App regardless of the territory from which you access it, subject to §15.5, §15.6, §16, and Annex IV.


19. Severability

If any provision of these Terms is held invalid or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.


20. Entire Agreement

These Terms constitute the entire agreement between you and Mineral Wild regarding the App and supersede all prior agreements, written or oral, regarding the same subject matter. The Privacy Policy, our public Compliance FAQ at https://mineralwild.com/compliance-faq, and the Subprocessors page at https://mineralwild.com/subprocessors are informational notices and supporting documentation. They describe our data practices, compliance operations, and subprocessor relationships, but they are not incorporated into this contract and do not require contractual acceptance to take effect.

No waiver of any term shall be deemed a continuing waiver of that term or any other term. The failure of Mineral Wild to enforce any right or provision is not a waiver of that right or provision.


21. Contact

If you have any questions about these Terms, contact us at:

The same details, together with our other support channels, are also published at mineralwild.com/support.

For DMCA notices, see §3.5. To request removal of a nonconsensual intimate depiction of you, see §3.8. For App content / behavior reports, use the in-app Report feature on the relevant specimen, profile, or conversation, or "Correct / Report" on a mineral atlas page; if you are browsing without an account, email us. For data-subject access, deletion, or correction requests under GDPR / CCPA / PIPL, see the Privacy Policy §11 and §12 and our public Compliance FAQ.


Annex I — Compliance Rule Table (Snapshot)

This is a summary as of the effective date above. The authoritative source is the live mineral_compliance_rules database table, which we may revise quarterly as laws change.

Hard block (cannot list as is_available):

Advisory (listing proceeds; a dismissible notice is shown):

For each asbestos-related advisory below (from anthophyllite / tremolite / actinolite through Serpentine), the notice asks you to confirm you have read the asbestos classification note before its acknowledge button becomes active; it does not gate the listing.

Flag-based advisories (mineral attribute, not origin):


Annex II — Acceptable-Use Specifics

In addition to §4, the following content and conduct are expressly prohibited:


Annex III — Notice and Action SLA

Per the EU Digital Services Act Article 16, Apple App Store Guideline 1.2, and the UK Online Safety Act, we review and action reports promptly and without undue delay, prioritizing the most severe reports first.

24-hour commitment. Where we determine that a report identifies (a) child sexual abuse material, (b) other content that endangers the safety of a minor, or (c) a credible threat of violence against a person, we remove the content from the App and suspend or terminate the responsible account within 24 hours of receiving the report through the App's report feature, or within 24 hours of identifying it where a report reaches us by email or another channel. Whether a report falls within those three cases depends on what the report describes, including its free-text description, and not on the report category the reporter selected. Where the law requires us to preserve material as evidence, we do so as described in §4.1; preservation does not delay removal from the App.

48-hour commitment (nonconsensual intimate imagery). Where we receive a removal request that includes the items listed in §3.8, from the person depicted or someone they authorize, we remove the depiction, and make reasonable efforts to identify and remove any known identical copies of it, as soon as possible and not later than 48 hours after receiving the request. Where the same content also falls within (a) or (b) above — for example, where the person depicted is a minor — both commitments apply and we act on whichever is sooner.

All other reports. Every report not covered by a commitment above is handled promptly and without undue delay, prioritized by severity. As a small team we do not commit to fixed hour-by-hour deadlines for these; the DSA does not require specific timeframes.

Audit log retention: All moderation decisions and takedown actions are retained for 2 years, without the personal content of the underlying report.

Appeals: If your listing was blocked or you received a strike and you believe the action was in error, email mineralwild@gmail.com with your username, a share link to the affected specimen (open the specimen and use Share Link — the link identifies it precisely), and a brief explanation. We will respond promptly and without undue delay. During the appeal window, your account is not further penalized unless a new violation occurs.

User-facing details: see our public Compliance FAQ at https://mineralwild.com/compliance-faq.


Annex IV — Consumers in the European Economic Area

This Annex applies to you if you are an EEA consumer. Where it conflicts with any other provision of these Terms, this Annex prevails.

IV.1 Your Statutory Rights

The law of your country of habitual residence gives you rights regarding the supply of the Service and its conformity with these Terms and with applicable law for as long as we provide it to you, including the right to have a lack of conformity remedied and, where that law allows, to terminate the contract. §11 and the statements in §5 that we make no warranties do not exclude or limit those rights.

IV.2 Liability

For you, our liability is governed only by this IV.2: §12 does not apply, and the statements in §5, §6.2, §6.5, and §9 that we bear no responsibility or disclaim liability do not reduce it.

(a) We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body, or health, under mandatory product-liability law, and to the extent we have given a guarantee.

(b) For damage caused through negligence that is not gross negligence, our liability is limited to the damage that was foreseeable when the contract was concluded.

IV.3 Indemnification

§13 and the indemnity in §6.5 apply to you only where a third party's claim against us results from your culpable breach of these Terms or of applicable law, including through your User Content. They then cover only the damage and reasonable legal-defense costs we actually incur, and never losses caused by our own fault.

IV.4 Changes to the Service

In addition to §10:

(a) Beyond changes needed to keep the Service in conformity, we change the Service only for a valid reason — for example, to adapt it to a new technical environment, to address security issues, to comply with legal or regulatory requirements, to cope with a growing number of users, because a third-party service we rely on changes or ends, or for other important operational reasons. Such changes cost you nothing.

(b) If a change negatively affects your access to or use of the Service more than to a minor extent, we will tell you by email to the address associated with your account, a reasonable time in advance, what the change is, when it takes effect, and that you may terminate the contract. You may then terminate free of charge, within 30 days after receiving that notice or after the change takes effect, whichever is later, by telling us (for example, by email) or by deleting your account (§2.4). Before your account is deleted, you can download your content and data using the data export function in the App.

IV.5 Changes to These Terms

§17 applies to you with these differences:

(a) We make material changes only for a valid reason of the kind described in IV.4(a), or to reflect changes to the Service.

(b) A material change becomes binding on you only when you accept it in the App. Your continued use alone is not treated as acceptance.

(c) If you do not accept a material change, we will no longer provide account features to you under the previous version from its effective date; our advance notice under §17 serves as notice of this. You may delete your account free of charge at any time (§2.4).

(d) For you, §17's immediate-effect path is limited to changes required by law or needed to address an urgent risk to user safety.

IV.6 Right of Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Mineral Wild LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States; +1 646 456 7710; mineralwild@gmail.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at Settings → "Withdraw from contract" in the App. If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

How we process a withdrawal

The Service is provided free of charge, so there are no payments to reimburse. The contract is concluded on the day you create your account or, if you later cancel the account deletion that a withdrawal started (see below), on the day you cancel it; in the model withdrawal form, "Ordered on" means that day. Your withdrawal takes effect when you send it; when you withdraw other than in the App, the email confirmation described in §2.4 only governs how we confirm the request before we delete data. To help us find your account, you may include your username or the email address associated with it. We then handle your withdrawal as an account deletion request under §2.4: your account enters the 30-day grace period, after which your personal data and content are deleted as described there and in the Privacy Policy. When we process your withdrawal — at once if you use the App — we withdraw any photos you contributed to the public mineral atlas (§3.3) and switch any specimens set to “Atlas” to “Public”; cancelling the deletion does not undo either. If you cancel the deletion during the grace period, you agree to continue under these Terms from that moment; this is a new contract, and the right of withdrawal above applies to it.

IV.7 Disputes and Governing Law

§15.2, §15.3, and §15.4 do not apply to you, and the informal-resolution step in §15.1 is optional for you rather than a precondition to bringing a claim. You may bring proceedings against us in the courts of your country of habitual residence, and we may bring proceedings against you only in those courts. The choice of Wyoming law in §16 does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence.